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Account Info and My Info
{TOC} ===My Info=== *Select the '''My Info link''' from the upper right hand corner of the '''Library''' page. An '''Admin''' can change their '''Contact''' (name, address, phone) and '''Login''' (email, password and security question) information. [image||{UP}Account Info and My Info/admin_myinfo.jpg] *Type the new info in the field you want and select the '''OK''' button. ===Edit Account=== *Select the [image||{UP}Account Info and My Info/3_tool_accountEdit_off.png] '''Edit Account''' icon then the '''EDIT ACCOUNT''' tab. Here you can change the '''Account Owner''' and any '''Billing Contact''' information. Type the new info in the field you want and select the '''OK''' button. [image||{UP}Account Info and My Info/account_edit.jpg] *If you have more than one '''Account''', choose the '''Account''' you want from the '''Account''' drop down menu located in the upper left under the '''FileSociety''' logo. [image||{UP}Library/account_dropdown.jpg] ===Edit Account / Account Info=== *Select the [image||{UP}Account Info and My Info/3_tool_accountEdit_off.png] '''Edit Account''' icon then the '''ACCOUNT INFO''' tab. This window will give you information on your '''Storage Usage''' , how much is being used and how much more is available. You will also see your '''User Usage''', how many '''Users''' there are and how many available '''Users''' you have. [image||{UP}Account Info and My Info/account_info.jpg] *Only '''Owner Admins''' (the lead '''Admin''' of an '''Account''') can request an '''Account Upgrade'''. To increase the '''Storage''' or '''User''' total, please select the '''Request Account Upgrade''' button and a '''Request Account Upgrade''' window will appear. [image||{UP}Account Info and My Info/request_upgrade.jpg] *Fill out the message and select '''SEND'''. An email will be sent to '''FileSociety''' and a representative will contact you to upgrade your account. Then select '''OK''' to exit the '''Edit Account''' window. ===Transfer Reports=== *To generate a report of file transfers within a specific '''Account''', select the [image||{UP}Account Info and My Info/4_tool_acctUsage_off.png] '''Data Transfer Report''' icon. '''FileSociety''' will open a secondary page for generating reports. [image||{UP}Account Info and My Info/Report_initial.jpg] *For the '''Account''' you are in select the time frame, the '''User''' whether the report is for '''Uploads''', '''Downloads''' or both and if you want a '''Summary Report''' or a '''Detailed Report'''. The '''Summary Report''' gives you a total amount of file transfers and a '''Detailed Report''' will list out each individual file transferred. [image||{UP}Account Info and My Info/report_pulldowns.jpg] *Click on the '''GENERATE''' button and your report will appear. [image||{UP}Account Info and My Info/report-final.jpg] *You can '''Export''' your report as a '''PDF''', '''XLS''', '''CSV''', '''TXT''' by selecting the file type you want then selecting the '''Export''' button. [image||{UP}Account Info and My Info/report_file_type.jpg] *You can also print out your report by choosing the printer icon at the left in the grey toolbar. In this toolbar you can navigate through all the pages of your report as well. [image||{UP}Account Info and My Info/report_gray_toolbar.jpg] *To exit the '''Data Transfer Report''' page, simply close the window in your browser.
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