Account Info and My Info

My Info

• Select the My Info link from the upper right hand corner of the Library page. An Admin can change their Contact (name, address, phone) and Login (email, password and security question) information.

• Type the new info in the field you want and select the OK button.

Edit Account

• Select the Edit Account icon then the EDIT ACCOUNT tab. Here you can change the Account Owner and any Billing Contact information. Type the new info in the field you want and select the OK button.

• If you have more than one Account, choose the Account you want from the Account drop down menu located in the upper left under the FileSociety logo.

Edit Account / Account Info

• Select the Edit Account icon then the ACCOUNT INFO tab. This window will give you information on your Storage Usage , how much is being used and how much more is available. You will also see your User Usage, how many Users there are and how many available Users you have.

• Only Owner Admins (the lead Admin of an Account) can request an Account Upgrade. To increase the Storage or User total, please select the Request Account Upgrade button and a Request Account Upgrade window will appear.

• Fill out the message and select SEND. An email will be sent to FileSociety and a representative will contact you to upgrade your account. Then select OK to exit the Edit Account window.

Transfer Reports

• To generate a report of file transfers within a specific Account, select the Data Transfer Report icon. FileSociety will open a secondary page for generating reports.

• For the Account you are in select the time frame, the User whether the report is for Uploads, Downloads or both and if you want a Summary Report or a Detailed Report. The Summary Report gives you a total amount of file transfers and a Detailed Report will list out each individual file transferred.

• Click on the GENERATE button and your report will appear.

• You can Export your report as a PDF, XLS, CSV, TXT by selecting the file type you want then selecting the Export button.

• You can also print out your report by choosing the printer icon at the left in the grey toolbar. In this toolbar you can navigate through all the pages of your report as well.

• To exit the Data Transfer Report page, simply close the window in your browser.