EditInvite New User
To add a
User select the
Invite New User icon and when the
Invite New User window appears input their email address, first name and last name. Then choose the
User Type, either
USER or
ADMIN. When complete select
OK. The new
User will appear in the
User List represented by
italic text. You will be able to assign
permissions, deactivate/activate or
delete the pending
User. You will not be able to
edit them until they accept the invitation into the system. When the
User accepts the invitation the
User name in the list will be represented by
regular text.
The system will send the
User an
Invite Email that will contain a link to the
User Invitation Page. If it is the first time the
User has been invited into the system, they will be asked to create a password to access the system, a security question and to download and install the
Aspera Connect Plug-in. All
Users need the
Aspera Connect Plug-in to utilize high speed transfer.
If you are inviting a
User into an additional
Account they will be sent an
Invite Email that will contain a link to an
Additional Account Login Page inviting them into their new
Account, they will be asked to type in their email and current password to enter the new
Account.
EditResend New User Invitation
If you notice that your invited
User remains
italic and has not accepted the invitation you can
resend the invitation by selecting the
User and then selecting the
Edit icon. At the bottom left of the
Edit User panel select the
RESEND INVITATION button.
EditPlace Users into Groups
Select the
User or
Users you want and drag the names over into the
Group you have chosen. You will notice a small green + icon as you drag the
User/Users into the designated
Group. To remove
Users from a
Group select and drag them out of the
Group and back into the
User list.
EditEdit User
Select the
User and then select the
Edit icon. Type in the fields you want to change and select
OK. Under
Contact you can
Edit all information except the email address. You can also change the
User Type from
User to
Admin and back again. Under
Usage Info you can see how much they have
Uploaded or
Downloaded in the
Account and see a list of the
Groups they have been assigned to. You can add
Notes about a
User in the
Notes Field at the bottom right.
EditActivate / Deactivate User
To
Deactivate a
User select the
User or
Users and then select the
Deactivate 
icon. The
User icon will change color from green
(ON) to grey
(OFF). Deactivating a
User keeps them in the system with all their permissions, but denies them access until you activate them.
EditDelete User
Select the
User or
Users then select the
Trash icon. When the
Delete confirmation window appears select
Yes. This completely removes a
User from the system.
EditUser Permissions
An
Admin can give a
User permission to
Download a file/folder or permission to
Upload a file/folder into a folder they have permission to. First select the file, folder or files/folders you want then select the
User/Users you want and select the
Up Arrow to the right of the
User name to give
Upload permission or select the
Down Arrow to the right of the
User name to give
Download permission or select the
Link Icon to give both
Upload and
Download permission. To remove permissions select the
User then select any or all of the
icons again to turn them off. You can also select a file/folder and drag it over to the user you want to give permission to.
EditUsers / Groups / User Info Pulldown
Go to the pull-down menu at the far right and choose
USERS/GROUPS to view both
Users and
Groups, choose
USERS to view
Users only and
GROUPS to view
Groups only.
Choose
USER INFO to view
User specific info. Select the
User you want at the left and their information will populate on the right. You can see how much they have
Uploaded or
Downloaded in the
Account and see a list of the
Groups they have been assigned to. You can add
Notes about a
User in the
Notes Field.
